cv66bd Privacy Policy

cv66bd is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how cv66bd collects your personal information, what that information is used for, how it is kept secure, and what your rights are.

By using our platform you agree to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services. This Policy should be read alongside cv66bd's Terms and Conditions.

cv66bd is committed to maintaining a fair and transparent relationship with you. We collect only the information necessary to provide our services, manage your account, and meet legal obligations.

1.1 Registration and Identity Information

When creating an account we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Address information

1.2 Financial Information

To process transactions we collect:

• bKash, Nagad, Rocket, or bank account details
• Transaction history and amounts
• Deposit and withdrawal records

1.3 Automatically Collected Information

The following information is automatically recorded while using our platform:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Gaming activity logs
• Cookie and session data

cv66bd uses the information collected for the following legitimate purposes:

2.1 Service Delivery and Management

• Creating and managing your account
• Processing deposits and withdrawals
• Providing uninterrupted gaming services
• Managing bonuses and promotions

2.2 Security and Protection

• Detecting and preventing fraudulent activity
• Preventing unauthorized access to accounts
• Keeping minors away from gaming
• Ensuring responsible gaming

2.3 Communication and Customer Service

• Providing customer support
• Sending important account-related notifications
• Sending relevant promotional information (with your consent)

2.4 Legal Obligations

• Complying with applicable laws and regulations
• Providing required reports to regulatory authorities
• Assisting in the prevention of money laundering

As a cv66bd user you have the following rights over your personal information:

6.1 Right to Access Information

You may request a copy of the personal information we hold about you at any time. We generally fulfill this request within 30 business days.

6.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. Many details can be updated directly in your account settings.

6.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, we are required to retain some information for a set period due to legal obligations.

6.4 Right to Withdraw Consent

You may unsubscribe from marketing communications at any time. Account management communications will continue.

cv66bd does not retain your information longer than necessary. Different retention periods apply to different types of information:

• Account Information: For the duration the account is active and for a set period after closure as required by law.
• Financial Transaction Records: For a specified period in accordance with applicable laws and regulatory requirements.
• Gaming Logs: For a limited period for fraud detection and dispute resolution.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies remain for a set period.

cv66bd strictly does not provide accounts to individuals under the age of 21. We do not intentionally collect or store any information from minors.

The registration process includes a date of birth verification step. If we become aware that a minor has created an account, we will immediately close that account and delete all collected information.

If a parent or guardian believes their child has registered on our platform, please contact us immediately.

cv66bd may update this Privacy Policy from time to time. In the event of changes we will take the following steps:

• The "Last Updated" date at the top of the Policy will be changed.
• For significant changes, account holders will be notified by email or SMS.
• You will be given the opportunity to review significant changes before they take effect.

If you continue to use the platform after the updated Policy is published, you will be considered to have agreed to the revised Policy.